Change Password
Change your own password: confirm your current password, enter a new password and save – including forced password changes.
On the Change Password page, logged-in users can change their own login password themselves. The page belongs to the My Profile area. If a temporary password has to be replaced, this is already done when logging in, on the Set your password page (see Section 4).
1. Navigation
The page can be reached via My Profile › Change Password.
The upper area of the page displays the page title as well as your current username, so that you can always see which account the change is being made for.
2. Change Password
The form for changing the password contains three input fields:
| Field | Description |
|---|---|
| Current password | Your currently valid password to confirm your identity |
| New password | The desired new password |
| Repeat new password | Repetition of the new password for verification |
To change your password:
- Enter your existing password in the Current password field.
- Enter the desired new password in the New password field.
- Repeat the new password in the Repeat new password field.
- Click Save.
After a successful change, you receive a confirmation message that your password has been updated. The page is then reloaded and you remain logged in with the new password – there is no need to log in again.
3. Input Notes and Error Messages
When saving, the entries are checked. In the following cases, the change is not carried out and a corresponding message is displayed:
- Empty fields: If one of the three fields is left empty, a note about the respective required field is shown.
- Mismatched repetition: If New password and Repeat new password do not match, the change is rejected.
- Incorrect current password: If the entered current password does not match the stored password, an error message appears stating that the current password is incorrect.
Correct the highlighted fields and click Save again.
4. Forced Password Change
If your account has been newly set up or an administrator has set or reset your password, you receive a temporary password. You replace it with your own password when logging in, before you can continue working.
After you have entered your username and the temporary password on the login page, the Set your password page appears. A step indicator shows the progress of the account setup: Verified › Set password › Ready.
To set your password:
- In the Temporary password field, enter the password from your welcome e-mail.
- Enter your new password in the New password field.
- Repeat the new password in the Confirm new password field.
- Click Set password.
The new password must meet the following requirements:
- 8 to 20 characters long
- at least one uppercase letter, one lowercase letter, one digit and one special character
If the new password does not meet these requirements, a notice appears, e.g. The new password doesn't meet security requirements. If the temporary password is incorrect, the message Your current password is incorrect appears.
After a successful change, the page confirms with All set that your new password is active. Click Open X4Fleet Application to continue. If two-factor authentication is required for your account, the Verify Code page appears first.
5. Back to Profile
The Back to Profile button takes you back to the main My Profile page without changing your password.