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    X4Fleet Help Center

    Connectivity

    Connectivity settings: configure email sending (SMTP) and SMS sending (SMSUp) and verify them with test messages.

    In the Connectivity settings area, you define how X4fleet sends emails and SMS messages. Here, administrators configure the outbound email service (SMTP) as well as the connection to the SMS provider SMSUp and check the connections with test messages. These settings are saved per group.

    1. Navigation

    You reach the connectivity settings via the main menu under Settings in the Connectivity tab.

    Note: The connectivity settings are only available to users with the corresponding administration permissions.

    2. Outbound Email Service (SMTP)

    In this section, you configure the mail server through which X4fleet sends outbound emails (e.g. notifications or document delivery).

    Configuration

    1. Activate the email service via the checkbox «Active».
    2. Optional: Activate «Use Xplanis address» to use the sender address provided by Xplanis instead of your own mail server.
    3. Enter the connection data of your own mail server:
    FieldDescription
    Mail serverAddress (host) of the SMTP server
    Port for TLSPort for the encrypted connection (TLS)
    UserUsername for logging in to the mail server
    PasswordPassword for logging in to the mail server
    1. Save the settings.

    A tooltip with further explanations is available for each field. The entries are checked for completeness and validity before saving.

    Note: If you use the Xplanis address, you do not need to store your own mail server. If, on the other hand, you want to use your own mail server, the mail server, port, user and password are required.

    3. Send Test Email

    With the test email, you check whether the stored email settings work and the mail server is reachable.

    1. Enter a valid email address in the test recipient field.
    2. Optional: Specify a subject for the test message.
    3. Click «Send test email».

    X4fleet then sends a test email via the currently configured settings to the specified recipient. If the email arrives there, the SMTP connection is set up correctly.

    Note: The test recipient is a mandatory field. Without a recipient address, no test email can be sent.

    4. SMS Service (SMSUp)

    In this section, you connect X4fleet to the SMS provider SMSUp so that the system can send SMS messages.

    Configuration

    1. Activate the SMS service via the checkbox «Active».
    2. Enter the connection data:
    FieldDescription
    SMSUp tokenAPI token of your SMSUp account for the connection
    SMS senderSender name displayed to the recipient as the sender of the SMS
    1. Save the settings.

    At the top of this section, you will also find an explanatory text with notes on setting up the SMSUp account and obtaining the token.

    5. Send Test SMS

    With the test SMS, you check whether the SMSUp connection is set up correctly and messages are delivered.

    1. Enter a valid mobile number in the test recipient field.
    2. Click «Send test SMS».

    X4fleet then sends a test SMS via the configured SMSUp settings to the specified recipient. If the SMS arrives there, the connection is set up correctly.

    Note: The test recipient is a mandatory field. Without a recipient number, no test SMS can be sent.

    6. Notes

    • The connectivity settings are saved per group. Before editing, check that the correct group is selected.
    • Only activate a service if the associated connection data is entered completely and correctly.
    • It is recommended to send a test message after every change to the email or SMS settings in order to check the connection.