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    How can we help?

    Find answers, guides and support for X4Fleet.

    System Status

    Current operational status of X4Fleet services.

    X4Fleet Web Portal X4Fleet Web Portal Status
    X4Fleet Gateway (API) X4Fleet Gateway (API) Status
    X4Fleet Driver App X4Fleet Driver App Status
    View full status page

    New to X4Fleet?

    Everything you need to get started with X4Fleet.

    Getting Started

    Overview of X4Fleet and how the system is structured.

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    Glossary

    Learn the most important terms in X4Fleet.

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    Explore X4Fleet in Depth

    In-depth guides on features and modules.

    What's New?

    Release notes and changelog.

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    Master Data

    Manage vehicles, drivers, customers and other master data.

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    User Management

    Manage your users.

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    API Documentation

    Technical reference for the X4Gateway REST API.

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    Features & Modules

    Detailed description of all available features and modules.

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    Settings

    Configure system settings.

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    Support

    We are here to help – quickly and competently.

    Support Portal

    Open a ticket or track existing requests.

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    Contact

    Direct contact with our support team.

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    Frequently Asked Questions

    Find the most common questions and answers.

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    • Glossary
    • Getting Started
      • Basics of X4Fleet
      • First Login
    • Login, Profile & Passwords
      • Two-Factor Authentication (2FA)
      • Customize User Profile
      • Log In
      • Verify Code
      • Forgot Password
      • Verify E-Mail
      • Change Password
      • My Profile
    • Roles & User Management
      • User Roles & Access Control
      • Manage Users
    • Features
      • Master Data
        • Overview
        • Users
        • Vehicles
        • Contacts
        • Devices
        • Vehicle Kinds
        • Hitch Types
        • Loading Equipment
        • Loading Units
        • Qualifications
        • Skills / Qualifications
        • Position Rules
        • Products
        • Product Groups
        • VEVA Codes
        • Specialities
        • Locations
        • Location Types
        • Location Documents
        • Location product history
        • Checklists
        • Checklist Elements
        • Checklist Element Groups
        • Special Events
        • Special-Event Groups
        • Advising Text Templates
        • Pickup Receipt Location Mappings
        • Dangerous Goods
        • Additional Times (Activities)
        • Customers
          • WebOrders
      • Reports
        • Report Types
        • Standard Report Configurations
        • Picture Report Objects
        • Text Report Objects
        • Reports
        • Reports – Overview
        • Manage Reports
      • Monitoring
        • Overview
        • Tours
        • Incidents
        • Log Books
        • Storage Balances
        • Advising history
        • Checklist Notifications
        • Pickup receipts
        • Loading units history
        • Webhook Messages
        • Monitoring / Map
          • Map
          • Map Settings
          • Sidebar
          • Vehicles
          • Tours
          • Messages
          • Shipment Review
      • Dispatch
        • Overview
        • Manual Order Import
        • Order Creation
        • Flushing
        • AdHoc Order
        • GU Rate
        • Orders
        • Dispatch Board
        • Measurement Orders
        • Working Areas
        • Planning Areas
        • Areas
        • Lines
        • Recurring Tour Templates
        • Resource Planning
        • Resource Planning (Beta)
        • Picking
        • Recurring Orders
        • Order Templates
        • Generate Demand Templates
        • Cell Coloring Rules
        • Route Split Rules
      • Commercial
        • Overview
        • Proposals
        • Invoices
        • Bookkeeping Accounts
        • VAT Rates
        • Trading
        • Price Catalogs
        • Invoice Mandates
        • WebOrders
      • Settings
        • Overview
        • Tours
        • App
        • Advising
        • GC Calculation
        • General
        • Proposal
        • Report Generation
        • User Interface
        • Fleet Management
        • Planning
        • Connectivity
        • Picking
        • Import
        • Opening Hours
        • Shipments
        • Map
        • Flushing
        • WebOrders
        • Invoicing
        • Webhook
        • Ordering App
        • Subcontractors
      • Global Settings
        • Overview
        • Manage Groups
        • Product Units
        • Plannable Resources
        • Holidays
        • Custom Field Captions
        • Gateway Logs
        • Euro Emission Standards
        • Entity Changes History
        • Support
    • API Documentation
      • Environments
      • Authentication
      • Transport Orders / Shipments
      • Business Partners: Customer / Client
      • Sites: Pickup / Delivery Location
      • Order Items / Articles
      • Tour
      • Delivery / Pickup Notes: Blob Storage
      • Shipment / Tour Webhooks
      • Relevant Enums
    • What's New?
      • Release Notes
    • Support & FAQ