Verify Code

Entering and verifying the two-factor code (2FA) to complete the login to X4Fleet.

If two-factor authentication is enabled for your account, the Verify Code page appears after you enter your username and password. Here you enter the one-time security code to complete the login. Depending on your account configuration, this code comes from an e-mail or from an authenticator app.

1. Note on the Code Source

In the upper area of the page, you are shown where your code comes from. The note depends on the two-factor method set for your account:

E-Mail: The code was sent to your stored e-mail address. Open your mailbox to retrieve the code.
Authenticator App (TOTP): The code is displayed in your authenticator app. Open the app to read the currently valid code.

This lets you see at a glance where to find the required code.

2. Automatic Sending of the E-Mail Code

If your account uses e-mail-based two-factor authentication, a one-time login code is generated automatically when the page is opened and sent to your stored e-mail address. The message has the subject «X4Fleet SSO Two factor code».

You do not have to trigger the dispatch manually – the code is already on its way as soon as the page is opened.

When authenticating via an authenticator app, no e-mail is sent. In this case, you read the code directly in your app.

If you do not receive an e-mail, first check your spam folder. You can then request a new code via the Resend code link. After a request, the link is locked for 30 seconds; the remaining waiting time is displayed. The link is only available with the e-mail method.

3. Enter the Code

The security code consists of six digits. Each digit has its own field. The first empty field is automatically selected (focused) when the page loads, so you can type in the code directly without having to click first.

After each digit, the input automatically moves to the next field.
Use the Backspace key to go back to the previous field and the arrow keys to move between the fields.
You can paste a copied code; it is distributed across all six fields.

After entering the code, complete the login in one of the following ways:

Click the Verify and sign in button.
Press the Enter key.

If you do not want to enter a code on this device for a while, select the Trust this device for 30 days checkbox before completing the login. Your browser is then remembered, and the code prompt is skipped for the next logins on this device. Only use this option on devices that you alone use.

Click Back to return to the login page without completing the login.

The entered code is then checked against the two-factor method chosen for your account (e-mail or authenticator app).

5. Result of the Verification

Code correct: You are logged in and redirected to the page you originally requested or to your home page. The language is taken from your user settings.
Code invalid or expired: You stay on the page, and a message with a red background reports that the code is not correct. Check the digits and enter the code again or, with the e-mail method, request a new code via Resend code.

Each wrong code counts as a failed login attempt. After six failed attempts, your account is locked for five minutes.

If the login session has expired in the meantime, you are redirected to the login page. In this case, log in again with your username and password.

6. Notes

Codes are valid only for a short time. Enter the code promptly. A code displayed in the authenticator app changes regularly – always use the value currently displayed.
Do not close the page before you have entered the code. When it is reopened via a new login, a new code is sent with the e-mail method; the previous one loses its validity.